O nas

Uczymy, jak robić transakcje „od A do Z” na wysokim poziomie.

Jesteśmy lokalnym zespołem działającym w Warszawie i okolicach. Stawiamy na proces i jakość obsługi, bo to one budują wyniki.

2012

początek działalności

15

doświadczonych agentów

4,8/5

ocena według klientów Google

★★★★★

Nasze standardy

Lokalni eksperci, którzy prowadzą transakcje od A do Z – bez chaosu i improwizacji.

Misja

Dajemy agentom standard pracy, narzędzia i wsparcie, żeby prowadzili transakcje pewnie i skutecznie — od pierwszego kontaktu z klientem po bezpieczne domknięcie.

Jak pracujemy

Wyróżnia nas partnerskie podejście, nowoczesne narzędzia i skuteczne strategie marketingowe. W zespole dzielimy się wiedzą i razem budujemy markę.

about-image-1

Jak pomagamy Ci rosnąć jako agentowi

Dostajesz jasny proces, materiały i wsparcie zespołu, dzięki którym działasz pewnie od pierwszej rozmowy z właścicielem po bezpieczne domknięcie transakcji. Wszystko w jednym miejscu: standardy, checklisty i praktyczne narzędzia.

Etap 1

Podpisanie umowy szkoleniowej

Proces wdrożeniowy zaczynamy od podpisania umowy szkoleniowej w biurze – to formalny start współpracy i podstawa dalszych działań.
Etap 2 • 7–30 dni

Materiały wdrożeniowe (teoria)

Po podpisaniu umowy otrzymujesz podręcznik oraz dostęp do platformy e-learningowej. Ten etap to samodzielna nauka i testy sprawdzające.
- 100% teorii – przerabiasz materiały we własnym tempie
- Obejrzenie modułów + zaliczenie testów
- Czas: 7–30 dni (liczone od podpisania umowy)
Etap 3 • 10 dni

Szkolenie stacjonarne + egzamin

Intensywne szkolenie wdrożeniowe trwające 2 tygodnie (10 dni roboczych) – 80% praktyki i 20% teorii, zakończone egzaminem.
- Odświeżenie teorii → przejście do ćwiczeń praktycznych
- Zimne telefony, wprowadzenie do umów biura, praca na procesach
- Zagadnienia prawne oraz praca z klientem (sprzedażowym i podażowym)
Etap 4 • 3–6 mies.

Praktyczne wdrożenie w terenie

Najważniejsza część: praca „na żywo” z klientami pod opieką doświadczonych agentów. Dostajesz mentoring, obserwację i regularny feedback.
- Wsparcie i mentoring doświadczonych agentów/trenerów
- Regularny feedback i rozwój umiejętności w praktyce
- Cel: pewność i gotowość do samodzielnej pracy

Narzędzia, na których pracujemy

Ułatwiają pracę agentowi i podnoszą jakość obsługi klienta.

1-3

2-3

Poznaj nas

W Tur nie pracujesz sam —
masz wsparcie mentorów.

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Karolina Grudzińska-Wolińska

Łukasz Trębicki

Krzysztof Derdzikowski